We’ve rolled out several important updates to enhance your experience with Leadmate:

Chatbot Redesign

The chatbot interface has been completely redesigned for a more modern, intuitive, and user-friendly experience. The chatbot now opens automatically and supports customizable quick reply messages, making it easier for visitors to engage with your assistant instantly.

Agent Settings Overhaul

Agent settings have been relocated and redesigned for easier access and streamlined configuration.

Custom Agent Settings

• Custom Vocabulary: Add specific words and phrases that your AI voice agent should recognize.

• Custom Pronunciations: Teach your agent how to correctly pronounce names, industry terms, and brand-specific language.

• Restricted Words: Define words or phrases your agents should never say, ensuring brand consistency and professionalism.

SMS Agent Response Time

You can now control how quickly your SMS agent responds to leads, giving you more flexibility to match your engagement strategy.

Lite Plan Activation

The new Lite Plan is now available, offering a lower-cost entry point for smaller teams or businesses testing the platform.

Bug Fixes and Security Enhancements

We’ve made minor bug fixes and upgraded platform security to ensure a smoother and safer experience.

This is just the beginning. We’re building Leadmate with you, and your input is essential to helping us deliver real value. Have ideas or suggestions? We’d love to hear them.