Planned

In Review

In Progress

Completed

Main Roadmap

Integrate directly to Salesforce to send new leads to your CRM.

Salesforce integration

Matt Bigach

Add a service to set up follow up sequences for users.

Follow Up packs

Add a slider for how long it takes the agent to answer the phone.

Call answer delay slider

If someone submits on in one of our forms, i.e. PPL, PPC, Meta Ads, Youtube etc.. That triggers a timed delay call (30 seconds) to capture inbound leads immediately and set up appointments. This would be awesome to integrate into our CRM (salesforce) but fine with creating a Zap to trigger this.

Inbound Lead Triggered Calls

Devin Robinson

We're expanding our voice selection capabilities to provide a more diverse and customizable experience for our users. This update will add five new high-quality voices to our existing voice roster, giving users more options to find the perfect voice for their specific needs.<h3>Implementation Details</h3><ul><li>Each voice will be available across all plans where voice selection is currently supported</li><li>Voice samples will be added to the selection interface to help users make informed choices</li><li>The voices will support the same language capabilities as our existing voice options</li><li>Users will be able to set default voice preferences in their account settings</li></ul><h3>Business Value</h3>Adding these new voices will enhance user personalization options, potentially increasing engagement and satisfaction. This feature directly addresses feedback from several clients who have requested more voice diversity for their specific industry needs.

New Voice Options

Update the chatbot design to include a pop up, more streamlined customer interactions, and improved prompting for smoother conversations

Chatbot redesign

Redesign onboarding for a more seamless user experience both on initial sign up, log in, and in-app.

Redesign Onboarding

Recordings are not playing. Transcripts are working, but not the audio.

Recordings Not Playing

Add toggle to opt out of transcript recording.

Transcript opt out

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